Keywords are specific words that your customers can text into your given phone number and each word will have its own function
Some platforms only let you have a certain number of keywords. SaturnText has no limit to how many keywords you can create.
The keyword feature is an automated response tool. The keywords are an easy way to allow clients to subscribe and the response can even include a link direct them to a specific site.
You can set certain keywords to automatically subscribe clients to a specific lists. For example, the keyword "July" could be used as a way to subscribe to the "July Birthdays" list and clients will receieve the messages you send to that list .
No, the phone number comes standard with any plan you select from our website.
You must send out a text blast at least once every three months to be considered "Active," and mantain your phone number. You will receive an email before we discontinue your number for any reason and provide you time to remedy the issue.
We have absolutely no monthly fees. Your account stricktly works on credits. When you have utilized all of your credits you can still continue to send text blasts but will be charged each time you send one out at our base price. You can always purchase more bundled plans once you log into SaturnText.
We automatically take care of all unsubscribes. All a subscriber needs to do is text "STOP" or "Unsubscribe" to be placed on our Do Not Text list. Nothing is required on your end.
Yes, we will automatically compress the link into a smaller link to save on character count.
For mms it is generally 2.5 cents and for SMS it is generally 1.2 cents. However, if you purchase one of our bundles you get a discount: https://saturntext.com/promos
You can send out one message to as many customers per day as you'd like. Just keep in mind that you can only send one SMS per customer per day according to TCPA law. So, if you have 5,000 customers you can text them all, but just once.
There is no limit per text blast. However, each text blast is made up of segments and a segment is counted as 160 characters. If your text blast has more than that it counts as multiple segments (i.e. 320 characters would be 2 segments). You get billed as one message for each 160 text that gets sent out.
TCPA Law requires Expressed consent for a customer to opt-into receiving text messages or if they report you, it is $10k per infraction.
Right now, our system does not automatically remove the landlines, however, if you send us the list we have another service that will manually check whether the number is mobile or landline so we can clean up the list for you. The cost would be 2 cents per number which can be subtracted from your credits. You would send the list to email@example.com and it will take a few hours, but when done it is then sent back to you so you can upload it.
Nope, pretty much how our system works is you purchase credits, your credits last forever, so whenever you send that's when its deducted. You can send any amount out at any time. Only want to send 100 today and save the rest for a later time? That works.
Absolutely, recipients can reply and you can answer the replies from your phone or from our platform. Watch this tutorial video for further help (this info is towards the end): https://saturntext.com/install
Yes. The app is available in the app store. Just donwload it and login.
Just text "subscribe" to your chosen phone number after you have set up the account. Enrolling yourself in your blasts allows you to see what your customers will see when they subscribe.
Unfortunately, messages can only be sent to recipients in the USA.
Yes, watch it here: https://saturntext.com/install
For as long as you are on our platform the number stays yours. You could transfer the number to another service if you ever switch. Also, the number you get can be used for customers to subscribe to your text blast so you can advertise the number.
We do not monitor what you published on your account HOWEVER, the system will automatically ban you if you have a higher than usual unsubscribe rate for a text blast. Generally speaking, you want to stay below 20%, anything over that will get your account banned, as the system will treat you as a spammer.